Shipping Policy

At Norvexal, we are committed to delivering your order quickly, safely, and reliably. Please read our shipping policy carefully to understand how we process and deliver your purchases.

Order Processing

All orders are processed within 2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive an email confirmation once your order has been dispatched.

Delivery Times

We deliver exclusively within the United Kingdom. Once dispatched, orders are typically delivered within 3 to 5 business days. Please note that delivery times are estimates and may vary slightly depending on your location and carrier availability.

Shipping Costs

We are pleased to offer free standard shipping on all orders delivered within the United Kingdom. No minimum order value is required.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel in real time.

Delivery Issues

If your order has not arrived within the estimated delivery window, please contact our customer service team at Contact Us page or by phone at +44 7580536963. We will investigate the matter promptly and work to resolve it as quickly as possible.

Contact Us

For any questions regarding your shipment, please do not hesitate to reach out to us:

• Phone: +44 7580536963
• Address: 157 Waterloo Road, SE1 8UX, London, United Kingdom