Terms of Service

Terms of Service

Last updated: 17 July 2026

Please read these Terms of Service carefully before using the Norvexal website or placing an order. By accessing our website or making a purchase, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. About Us

This website is operated by Norvexal, a company based at 157 Waterloo Road, SE1 8UX, London, United Kingdom. You can contact us at Contact Us page or by phone at +44 7580536963.

2. Eligibility

By placing an order on our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding contract. Our products are intended for personal, non-commercial use only.

3. Products and Availability

We make every effort to ensure that product descriptions, images, and prices displayed on our website are accurate. However, we reserve the right to correct any errors and to modify or discontinue products without prior notice. All orders are subject to product availability.

4. Pricing

All prices are displayed in British Pounds Sterling (GBP) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time you place your order.

5. Orders and Contract Formation

When you place an order, you are making an offer to purchase the selected products. A binding contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability.

6. Payment

Payment is required in full at the time of placing your order. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely.

7. Shipping and Delivery

We deliver within the United Kingdom only. Orders are processed within 2 business days and delivered within 3 to 5 business days. Free standard shipping is offered on all orders. For full details, please refer to our Shipping Policy.

8. Right of Withdrawal and Returns

You have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with the UK Consumer Contracts Regulations 2013. For full details on how to return an item and obtain a refund, please refer to our Return and Refund Policy.

9. Intellectual Property

All content on this website, including but not limited to text, images, logos, and graphics, is the property of Norvexal and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Norvexal shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability to you shall not exceed the amount paid for the order giving rise to the claim.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website following any changes constitutes your acceptance of the revised terms.

13. Contact Us

For any questions regarding these Terms of Service, please contact us:

  • Phone: +44 7580536963
  • Address: 157 Waterloo Road, SE1 8UX, London, United Kingdom